{"id":186,"date":"2026-01-09T19:50:57","date_gmt":"2026-01-10T01:50:57","guid":{"rendered":"https:\/\/sfsmx.com\/wcd27\/?page_id=186"},"modified":"2026-03-25T11:50:36","modified_gmt":"2026-03-25T17:50:36","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/sfsmx.com\/wcd27\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"186\" class=\"elementor elementor-186\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d343f60 e-flex e-con-boxed e-con e-parent\" data-id=\"d343f60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d48318 elementor-widget elementor-widget-html\" data-id=\"4d48318\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"sfs-legal-wrap\">\r\n\r\n  <div class=\"sfs-legal-hero\">\r\n    <h1>Cancellation Policy<\/h1>\r\n\r\n    <p class=\"sfs-legal-meta\">\r\n      Last updated: <strong>12-01-26<\/strong>\r\n    <\/p>\r\n\r\n    <p class=\"sfs-legal-meta\">\r\n      Legal entity: <strong>Soluciones en Destino S.A. de C.V.<\/strong><br>\r\n      Trade name \/ brand: <strong>Sin Fin de Servicios<\/strong>\r\n    <\/p>\r\n  <\/div>\r\n\r\n  <div class=\"sfs-legal-card\">\r\n    <h2>1) Scope and confirmation<\/h2>\r\n    <p>\r\n      This cancellation policy applies to <strong>airport transfers<\/strong> booked through this website,\r\n      unless a different policy is confirmed in writing for your specific service.\r\n    <\/p>\r\n    <p>\r\n      All services are subject to availability. A booking is considered confirmed only after you receive written confirmation from our team\r\n      and, when applicable, the required payment is received.\r\n    <\/p>\r\n  <\/div>\r\n\r\n  <div class=\"sfs-legal-card\">\r\n    <h2>2) Changes and no-shows<\/h2>\r\n    <ul>\r\n      <li><strong>Transfers:<\/strong> please share any flight updates or schedule changes as soon as possible.<\/li>\r\n      <li><strong>Changes requested close to service time:<\/strong> all modifications are subject to availability and may result in additional charges.<\/li>\r\n      <li><strong>No-shows:<\/strong> if the passenger does not show up at the confirmed time and location, a <strong>100% cancellation fee<\/strong> will apply.<\/li>\r\n    <\/ul>\r\n  <\/div>\r\n\r\n  <div class=\"sfs-legal-card\">\r\n    <h2>3) Standard cancellation fees<\/h2>\r\n    <p>Unless a different policy is confirmed in writing for your specific service, the following applies:<\/p>\r\n\r\n    <table class=\"sfs-legal-table\">\r\n      <thead>\r\n        <tr>\r\n          <th>When you cancel<\/th>\r\n          <th>Cancellation fee<\/th>\r\n        <\/tr>\r\n      <\/thead>\r\n      <tbody>\r\n        <tr>\r\n          <td>More than 72 hours before the service<\/td>\r\n          <td>0% (refund if prepaid, net of any non-refundable payment processing fees)<\/td>\r\n        <\/tr>\r\n        <tr>\r\n          <td>Between 72 and 24 hours before the service<\/td>\r\n          <td>50%<\/td>\r\n        <\/tr>\r\n        <tr>\r\n          <td>Less than 24 hours before the service \/ No-show<\/td>\r\n          <td>100%<\/td>\r\n        <\/tr>\r\n      <\/tbody>\r\n    <\/table>\r\n\r\n    <p class=\"sfs-legal-note\" style=\"margin-top:12px;\">\r\n      Refunds, if applicable, are processed to the original payment method. Processing times may vary depending on the payment provider.\r\n      <br><br>\r\n      <strong>Important:<\/strong> Payment processing fees charged by the payment provider may be <strong>non-refundable<\/strong>.\r\n      When applicable, refunds will be issued <strong>net of any non-refundable payment processing fees<\/strong>.\r\n    <\/p>\r\n  <\/div>\r\n\r\n  <div class=\"sfs-legal-card\">\r\n    <h2>4) Operational changes<\/h2>\r\n    <p>\r\n      Transfer schedules may vary due to traffic, weather conditions, operational restrictions, flight delays, or local circumstances.\r\n      If necessary, the specified vehicle or service inclusions may be replaced with a <strong>similar alternative<\/strong> to ensure continuity of service.\r\n    <\/p>\r\n  <\/div>\r\n\r\n  <div class=\"sfs-legal-card\">\r\n    <h2>5) Force majeure<\/h2>\r\n    <p>\r\n      In the event of circumstances beyond our control (including but not limited to extreme weather, road closures, airport disruptions,\r\n      or restrictions imposed by authorities), we will work with you to reschedule the service or offer a reasonable alternative where possible.\r\n      Refunds, if applicable, will be subject to this policy and issued <strong>net of any non-refundable third-party costs or payment processing fees<\/strong>.\r\n    <\/p>\r\n  <\/div>\r\n\r\n  <div class=\"sfs-legal-card\">\r\n    <h2>6) Payment security<\/h2>\r\n    <p>\r\n      You will receive a <strong>secure payment link<\/strong> when payment is required.\r\n      We will <strong>never<\/strong> request credit card or banking details via email, WhatsApp, or any similar method.\r\n    <\/p>\r\n  <\/div>\r\n\r\n  <div class=\"sfs-legal-card\">\r\n    <h2>7) Contact<\/h2>\r\n    <p class=\"sfs-legal-note\">\r\n      Email: <strong>wcd@sfsmx.com<\/strong><br>\r\n      WhatsApp \/ Phone: <strong>+52 33 2965 7050<\/strong>\r\n    <\/p>\r\n  <\/div>\r\n\r\n<\/div>\r\n\r\n\r\n   \r\n\r\n\r\n\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellation Policy Last updated: 12-01-26 Legal entity: Soluciones en Destino S.A. de C.V. Trade name \/ brand: Sin Fin de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-186","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/sfsmx.com\/wcd27\/wp-json\/wp\/v2\/pages\/186","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sfsmx.com\/wcd27\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sfsmx.com\/wcd27\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sfsmx.com\/wcd27\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sfsmx.com\/wcd27\/wp-json\/wp\/v2\/comments?post=186"}],"version-history":[{"count":44,"href":"https:\/\/sfsmx.com\/wcd27\/wp-json\/wp\/v2\/pages\/186\/revisions"}],"predecessor-version":[{"id":548,"href":"https:\/\/sfsmx.com\/wcd27\/wp-json\/wp\/v2\/pages\/186\/revisions\/548"}],"wp:attachment":[{"href":"https:\/\/sfsmx.com\/wcd27\/wp-json\/wp\/v2\/media?parent=186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}